Windows Installation FAQ
How do I install Produce Pro Client?

Download and run the installer EXE. If a Security Warning dialog appears, click the "More info" link followed by Run Anyway

When the wizard launches, click on the Next button at the bottom. You'll need to specify the Produce Pro server hostname and SSH port number. Using an IP address is discouraged. (If you're not sure what these are, check with your IT manager or your Produce Pro engineer.) Enter them as directed. For servers with single user authentication, check the Single User Authentication checkbox. Use the default LiveConnect URL unless directed otherwise. The values can be changed later in the Produce Pro Client Advanced Configuration if a mistake was made. Last, click Next.

Press the Install button at the bottom.

If prompted to allow the app to make changes to your device, choose Yes

In the final screen, click on Finish.

You are now ready to run the Produce Pro Client to connect to the Produce Pro server. On your desktop there should be an icon shaped like an apple, with Produce Pro Client underneath, like so:

Double-click on the icon to start.
If your server supports Single User Authentication, you will see a Windows dialog prompting for your Produce Pro credentials. After successfully entering your Produce Pro credentials, you will not see this dialog again.

If you are not using Single User Authentication, you will need to sign in with your linux credentials.
Check with your supervisor if you are unsure what credentials to use.
How do I upgrade a workstation to have the newest version?

Download the EXE installer and run it. If you are not in the Administrators group, you will be prompted for the Administrator password during installation. After installing, use the desktop shortcut to launch the software.

How do I install Produce Pro Client on multiple workstations at once?

These directions are for installing 3.1.1 on workstations that do not yet have Produce Pro Client installed. If Produce Pro Client is already installed, follow the "How do I upgrade multiple workstations at once? section of the FAQ.

If using Active Directory, Group Policy can be used to install the update on all workstations. Download the MSI from here and run the following command:

msiexec.exe /i "ProduceProClient-v3.1.1.msi" /norestart /qb PROP_HOST=hostname PROP_PORT=22 PROP_PRINTER="" PROP_TERM_WIDTH="81" PROP_TERM_HEIGHT="27" PROP_SINGLE_USER=0 MSIENFORCEUPGRADECOMPONENTRULES=1

Where 'hostname' is the hostname of the Produce Pro server.

Single User Authentication

When Single user authentication is used, in the commands above, replace

PROP_SINGLE_USER=0

With:

PROP_SINGLE_USER=1 PROP_USERNAME="ppro" PROP_PRIVATEKEY="C:\ProgramData\ProducePro\PProClient\ppro-key.ppk" PROP_UPLOAD_USER="ppro-upload" PROP_UPLOAD_PRIVATEKEY="C:\ProgramData\ProducePro\PProClient\ppro-upload-key.ppk" PROP_LC_URL="url"

Where 'url' is the LiveConnect URL for the Produce Pro server without 'https://' in the front.

Troubleshooting

If the installation does not complete properly, you can create an installation lo g to share with the Produce Pro support team. Add the following to the end of th e command line:

/L*V msi.log

How do I upgrade multiple workstations at once?

If not using active directory, AND all users have administrative rights, an auto-update can be forced by following these instructions:

  · Copy ProduceProClient-v3.1.1.exe to /ppro/client on the Produce Pro Server
  · Modify /ppro/client/appcast.xml and /ppro/client/pproclient.cfg (if it exists) on the Produce Pro Server and search and replace the old version number with the new version number.
  · The next time a user restarts Produce Pro Client, they will be prompted that a new version is available and can choose to install the new software.

If using Active Directory, Group Policy can be used to install the update on all workstations. Download the MSI from here.

Upgrading from version 0.88 - 2.07

Prerequisite

If version 0.88 - 1.18 is already installed on the workstations, You must uninstall the old version first using this command:

"C:\Program Files (x86)\ProducePro\PProClient\UNWISE.EXE\UNWISE.EXE" /S "C:\Program Files (x86)\ProducePro\PProClient\INSTALL.LOG"

Command

msiexec.exe /i "ProduceProClient-v3.1.1.msi" /norestart /qb PROP_HOST="hostname" PROP_PORT=22 PROP_PRINTER="" PROP_TERM_WIDTH="81" PROP_TERM_HEIGHT="27" PROP_SINGLE_USER=0

Where 'hostname' is the hostname of the Produce Pro server.

Upgrading 3.00 and newer to 3.1.1

If version 3.0.0 or newer is already installed on the workstations, update the old software to the new 3.1.1 version:

msiexec.exe /i "ProduceProClient-v3.1.1.msi" /norestart /qb REINSTALL=ALL REINSTALLMODE=vomus PROP_HOST=hostname PROP_PORT=22 PROP_PRINTER="" PROP_TERM_WIDTH="81" PROP_TERM_HEIGHT="27" PROP_SINGLE_USER=0 MSIENFORCEUPGRADECOMPONENTRULES=1

Where 'hostname' is the hostname of the Produce Pro server.

New Install of 3.1.1

You can first remove old 3.x.x versions that are installed by using this command:

msiexec /x {BCE4798C-5B13-46BE-9F90-BC67259FB635} /qn

Next, use the msiexec command determined in the upgrade instructions above, but omit:

REINSTALL=ALL REINSTALLMODE=vomus

Single User Authentication

When Single user authentication is used, in the commands above, replace

PROP_SINGLE_USER=0

With:

Where 'url' is the LiveConnect URL for the Produce Pro server without 'https://' in the front.

Troubleshooting

If the installation does not complete properly, you can create an installation log to share with the Produce Pro support team. Add the following to the end of the command line:

/L*V msi.log

How do I change the hostname after installing?

Launch the Produce Pro Client Advanced Configuration from the Windows Start menu. Select "ppro" in the Session list and press the Load button. Enter the desired hostname in the "Host name (or desired IP address)" field. When finished, press the Save button. An alternative method is to uninstall the application and run the installer again. The installer will then prompt for a hostname.
How do I disable auto upgrades?

To disable auto upgrade for all workstations, on the Produce Pro server, modify /ppro/client/appcast.xml and /ppro/client/pproclient.cfg if it exists and change all instances of the version number value to 1.0.0. This will trick the updater mechanism into thinking that the newest version is already installed.

To disable for a single Windows workstation, open regedit.exe and locate HKEY_LOCAL_MACHINE\SOFTWARE\Produce Pro\Client\AutoUpgrade. Modify the value for "UpgradeCheck" to be 0 instead of 1.
What can I do if the software does not upgrade or install properly?

When running the installer, make sure that there are no other copies of Produce Pro Client currently running. Make sure that you are logged in as a user with Administrative rights on the workstation. If any errors occur during the installation process, try the following:
  · Uninstall the old software version from the Windows Control Panel
  · Reboot the workstation
  · Check that the C:\Program Files\ProducePro\PProClient and C:\Program Files (x86)\PProClient folders have been removed. Also remove the hidden folder C:\ProgramData\ProducePro\PProClient and all subfolders. Using REGEDIT.EXE manually remove the HKEY_LOCAL_MACHINE\SOFTWARE\Produce Pro\Client and HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Produce Pro\Client folders if they exist.
  · Run the new installer again and follow the installation instructions provided on this web page.
Where can I get older versions?

It is always recommended to use the latest version. However, here is a list of previous releases:

ProduceProClient-v3.1.1.exe

ProduceProClient-v3.1.0.exe

ProduceProClient-v3-07.exe

ProduceProClient-v3-06.exe

ProduceProClient-v3-05.exe

ProduceProClient-v3-04.exe

ProduceProClient-v3-03.exe

ProduceProClient-v3-02.exe

ProduceProClient-v3-01.exe

ProduceProClient-v3-00.exe

ProduceProClient-v2-06.exe

ProduceProClient-v2-05.exe

ProduceProClient-v2-04.exe

ProduceProClient-v2-03.exe

ProduceProClient-v2-02.exe

ProduceProClient-v2-01.exe

ProduceProClient-v2-00.exe
What Windows versions are supported?

Produce Pro Client is a 64bit application supported on Windows 10 and newer. Microsoft ended support for Windows 7 on January 14, 2020. The installer should work on Windows 7 64bit, but we do not officially support it. Version 2.06 can be downloaded for older 32bit operating systems.

Direct Printing FAQ
How do I configure direct printing?

  · Launch the Produce Pro Client Advanced Configuration shortcut from the Windows start menu
  · In the Saved Session list on the right side, select the ppro session from the list and press the Load button.
  · Click on Terminal in the tree on the left column.
  · On the bottom right under Printer to send ANSI printer output to will be a dropdown list of all printers available. Choose the printer to be used for direct printing from the list.
  · Click on Session in the tree on the left column, followed by the Save button.
  · Open a new session and printer output should go to the printer specified.